Why It’s Important for Landlords to Handle Tenant Issues Quickly

A man inspects a kitchen sink to see what's wrong with it

As a landlord, responding promptly to tenant issues is not just a courtesy; it’s a crucial aspect of effective property management. Quick responses can lead to happier tenants, fewer problems in the long run, and ultimately, a more successful rental business. Let’s dive into the reasons why addressing tenant concerns swiftly should be a top priority for any landlord:

Building Trust and Tenant Satisfaction

When you address tenant issues quickly, you’re sending a clear message: you care about their comfort and well-being. This responsiveness builds trust and can significantly enhance tenant satisfaction. Satisfied tenants are more likely to take better care of your property, stay longer, and even recommend your property to others. In essence, quick responses can lead to a more stable and profitable tenancy.

Preventing Small Problems from Escalating

Many property issues, if not addressed promptly, can escalate into bigger, more costly problems. For example, a small leak can turn into major water damage if ignored. By tackling issues as soon as they arise, you’re not only solving immediate problems but also preventing future headaches and expenses. It’s a proactive approach that keeps your property in top condition and saves money in the long run.

Upholding Your Legal Responsibilities

As a landlord, you have legal obligations to maintain a habitable living environment. Ignoring or delaying responses to certain tenant issues can lead to legal repercussions. Staying on top of maintenance and other tenant concerns ensures you’re fulfilling your legal duties and protecting yourself from potential disputes or lawsuits.

Promptly handling tenant issues is more than just good customer service; it’s an essential strategy for successful property management.

If the idea of responding quickly to tenant issues feels overwhelming, it might be time to consider a property management service. Our team here at AMG Property Management specializes in efficient and effective management, ensuring that your tenants are well cared for and that your properties remain in excellent condition. Let us take the burden off your shoulders so you can enjoy the benefits of your investment with peace of mind. Give us a call at 317-252-5830 to learn more about our services!

Dispelling Common Myths About Property Management

A woman sits in front of a laptop, doing property management work

In the world of real estate, there are several myths and misconceptions surrounding property management that can often lead landlords astray. Considering how valuable the righty property manager or management company can be, it’s important to clear up those myths. Here are a few of the more prominent examples:

Property Managers are an Unnecessary Expense

One of the most prevalent misconceptions is that hiring a property manager is just another unnecessary expense. The truth is effective property management can actually save landlords money in the long run. From efficiently handling maintenance requests to ensuring timely rent collection and reducing vacancies, a skilled property manager can optimize the financial health of your investment.

I’ll Lose Control of My Property

Some landlords fear that by hiring a property manager, they’ll lose control over their investment. In reality, a property manager acts as your ally. Their primary goal is to help you get the most out of your property while removing the day-to-day hassles of management. You’ll still make the significant decisions but without the constant stress of minor day-to-day issues.

All Property Managers are the Same

It’s a common misconception to think that all property managers offer the same services or have the same expertise. Just like any profession, the quality of property management can vary widely. It’s crucial to research and choose a manager or firm with a strong track record, expertise in your property’s locale, and services that align with your needs.

By understanding the reality behind these myths, you can make more informed decisions about managing your investment property. Here at AMG Property Management, our team specializes in offering top-notch property management solutions tailored to each landlord’s unique needs. We ensure your property is well-taken care of while you enjoy the rewards of your investment. Give us a call at 317-252-5830 to learn more about our services!

Property Maintenance Tips: Preserving Your Investment Over Time

A man fixes a leaking faucet with a screwdriver.

When you own a rental property, you want it to continue to appreciate in value over time. This comes in handy both when you’re ready to sell in the future and when trying to attract tenants at your desired rent in the present.

Many factors that go into property value are out of your control, but one that’s well within it is how you maintain your property. Normal wear and tear can decrease the value of your unit if left unaddressed. Meanwhile, implementing effective maintenance strategies can preserve or possibly even enhance your investment. Here are some tips to do just that:

Regular Property Inspections

Conducting regular property inspections is a preventative measure that can save you a great deal of time and money in the long run. Look out for potential issues like leaky roofs, faulty wiring, or plumbing problems. Identifying these issues early can prevent them from becoming more serious – and more expensive – down the line.

Address Repairs Promptly

Similar to what was stated above: once you know a problem exists, fixing it right away is of paramount importance. Promptly addressing repairs not only keeps your tenants satisfied but also prevents minor issues from escalating into significant problems. Whether it’s a dripping faucet, a faulty heating system, or anything else, make sure to respond quickly and professionally to tenant maintenance requests.

Invest in Quality

Investing in quality materials and appliances might seem more expensive initially, but it often pays off in the long run. High-quality materials tend to last longer and require less frequent replacement, saving you money over time. Plus, quality improvements can make your property more attractive to prospective tenants, which can justify charging a higher rent.

Hire Professional Help

When it comes to property maintenance, sometimes it’s best to hire professionals. Whether it’s plumbing, electrical work, or pest control, professional service providers have the skills and equipment necessary to complete tasks safely and effectively.

By following these steps, you can maintain the value of your property, which is likely one of your largest investments.

And if you’re feeling overwhelmed by all that goes into property maintenance, consider hiring a professional property management service. At AMG Property Management, we’re a family-owned business that has more than three decades of experience in renting and managing properties in the greater Indianapolis area. Let us take care of the hard work of protecting your investment. Give us a call at 317-252-5830 to learn more about our services!

How Landlords Can Resolve Tenant Disputes in a Practical Way

A hand holds a book that says "Landlord and Tenant Act"

As a landlord, you’ll likely have a tenant who will have some sort of dispute with you at some point- it comes with the territory. The way you handle these issues can make a significant difference in your success as a landlord. Properly managed disputes not only maintain a positive landlord-tenant relationship but can also help your reputation as a professional. Here are some practical approaches to help you resolve tenant disputes effectively and efficiently:

Understand the Issue Fully

For starters, always ensure you fully understand the problem at hand. This involves listening to the tenant’s concern without interruption, asking clarifying questions, and documenting the issue for future reference. Remember, each dispute is unique and deserves your full attention. By understanding the issue completely, you’re well on your way to finding a fair and lasting solution.

Communicate Openly and Respectfully

Next, it’s essential to maintain open and respectful communication throughout the dispute resolution process. This means not only explaining your perspective and potential solutions but also actively listening to the tenant’s feedback. Your goal should be to create an environment where both parties feel heard and respected.

Stay Informed About Housing Laws

It’s important to stay informed about housing laws in your local area. Knowledge of these laws can prevent potential disputes and also guide you in the dispute resolution process. It’s vital to ensure that any resolution aligns with local regulations, both to protect your interests and to maintain a fair living environment for tenants.

Navigating tenant disputes can be challenging. But by understanding the issue, communicating openly and fairly, you can address these situations in a practical and efficient manner.

One easy way to ensure good outcomes in these disputes is to hire a good property management firm. Here at AMG Property Management, we excel in handling these difficult scenarios, ensuring a harmonious relationship between landlords and tenants. We’re a family-owned business that has more than three decades of experience in renting and managing properties in the greater Indianapolis area. Give us a call at 317-252-5830 to learn more about our services.

Simple Ways to Be a Better Landlord

A man in a blue shirt holds out a key that's attached to a ring with a small house on it

Whether you rent out one unit or 10,000, your reputation as a landlord is everything. If too many of your tenants have bad things to say about you, that will hurt your ability to attract future tenants, which puts your business in jeopardy.

But the opposite – good word spreading about you – can help you attract good future tenants. You can get a good reputation even by just doing a few simple things for your tenant that don’t require too much effort:

Be Helpful

There are a lot of things you can do to be a helpful landlord. If you have a tenant who has recently moved in from another area, help get them situated. Tell them where they can find local grocery stores, pharmacies, restaurants, and other important establishments. Give them any local advice they made need such as tips about the traffic and weather. Another simple way to make things easier on a new tenant is to have the bathroom stocked with toilet paper and hand soap. These may be things they’ve overlooked in the moving process, and they’ll be appreciative you were looking out for them.

Be Open and Accessible

One way to avoid problems in the future is to go over the terms of a lease with a new tenant. That way you’re both on the same page. It’s also important to be accessible in case of an emergency or an issue that needs to be dealt with. Tenants will appreciate having minor issues such as a leaky faucet or a plumbing issue handled in a timely manner. But that can only be achieved if you can be easily reached.

Hire a Property Manager

If the number of units you’re renting out continues to grow over the years, you’re eventually not going to be able to handle them all yourself. That’s where a property manager comes in. They can do basically anything you need – vet tenants, collect rent, handle maintenance issues, advertise available units, and more.

If you’re in need of a property manager to make your rental unit more appealing, AMG Property Management can help. We’re a family-owned business that has more than three decades of experience in renting and managing properties in the greater Indianapolis area. Give us a call at 317-252-5830 to learn more about our services.

Simple Upgrades to Make to Your Rental Unit

A young couple paints a wall inside a home teal color

When you own one or more rental units, there comes a time when you have to make some upgrades to your space. Whether you’re renting out an entire home, a double, a townhouse, or an apartment complex, your prospective tenants will expect a modern-looking, clean space with relatively new amenities.

However, it’s not exactly cost-effective to just completely gut and re-do every unit you own every few years. Instead, consider making a few simple upgrades in areas such as these:


Completely remodeling a bathroom is an expensive project that is only necessary every few decades. In the meantime, consider upgrades and replacements to a few things at a time. Replace the toilet seat every few years – you can find one of them for a relatively low price. You can also make your bathroom appear as though it’s been redone by updating the vanity or sink when they become outdated.


The exterior of your unit will be one of the first impressions you make with your tenant – make it a good one. A small amount of effort can go a long way. Mow the lawn, clean the gutters, do any landscaping maintenance, and remove any debris that doesn’t belong in front of the house or building. If you have a path leading to the front door or a porch, consider power washing as well.


You don’t have to paint the entirety of an apartment or rental unit every year but doing so strategically can make your apartment more appealing to renters. Find rooms or walls that need a fresh coat of paint. Be sure to paint over any chips or blemishes. Try to stick to neutral colors as they will allow the renter to choose how to decorate. And call a professional if you’re not comfortable doing it yourself.

Hire A Property Manager

While aesthetics, fresh paint jobs, and new amenities will help make your unit appealing to potential renters, nothing lets people know you’re serious about your rental business like hiring a good property manager.

If you don’t know where to start, AMG Property Management can help. We’re a family-owned business that has more than three decades of experience in renting and managing properties in the greater Indianapolis area. Give us a call at 317-252-5830 to learn more about our services.

How to Make Your Rental Property More Appealing

A husband and wife celebrate as they move into a new apartment

If you own one or more rental properties, you don’t just want to attract tenants – you want to attract the best tenants. The only way to do this is to offer the best quality rental unit possible.

There are some things that can’t be helped – you can’t (usually) make the unit bigger or put it in a more hip or desirable neighborhood. But there are many things you can do to make it more appealing to potential tenants. Here are just a few of them:

Improve the Appearance

The first impression the potential tenant will have of your rental unit will be the outside of the building. Consider adding a fresh coat of paint to the exterior. If there are any issues with the siding, have them fixed immediately. The interior should be cleaned to the point of spotlessness. It’s not a bad idea to hire a professional cleaning company before you show the apartment to the next tenant.

Make Necessary Repairs

You’ll likely make any major repairs after the previous tenant moves out. But what about the more minor ones? It’s a good idea to walk around the unit, looking for anything that might stand out to a prospective tenant as needing fixing. That could include small holes in the wall, loose doorknobs, damaged electrical covers, and anything else that could stand an upgrade.

Hire A Property Manager

Having a good property manager on hand will let your client know up front that you’re a reputable, professional landlord that takes your business seriously. Additionally, a property manager will be able to handle most maintenance between tenants, ensuring the unit is ready for viewing. A quality property manager will also have the knowledge of how to advertise the vacancy and even to find high-quality tenants.

If you’re in need of a property manager to make your rental unit more appealing, AMG Property Management can help. We’re a family-owned business that has more than three decades of experience in renting and managing properties in the greater Indianapolis area. Give us a call at 317-252-5830 to learn more about our services.

What Makes a Good Tenant?

A woman sits in an empty box in a new apartment while a man pushes her from behind

If you’re renting out a home or apartment, chances are you’re looking for the perfect tenant. While that may be an elusive goal, most property owners will gladly settle for a good tenant. Of course, it can be difficult to find one, and to know for sure before you agree to let them move in.

There are some traits that good tenants have in common. Some of them will be apparent before they move in and some you won’t be able to know until they’ve lived in your building for some time. Here are a few of the things that make a good tenant:

Stable Finances

You don’t need your new tenant to be a millionaire; you just want to be confident that they’re going to be able to consistently pay their rent on time. Make sure they have a steady job that pays enough money that they’ll be able to comfortably cover rent every month.

No Red Flags in the Rental History

It’s important to get references from a tenant to ensure they’ve been a good tenant in the past. If a tenant has been evicted in the past, it’s more than possible they’ll also be a problem tenant for you. You may even have to evict them as well, which will cost you time, money, and stress. Additionally, if they are unable to provide any references, that is a red flag in itself unless they are young enough to have plausibly never rented before. It likely means they’ve caused problems for property owners in the past.

Honest and Respectful

An honest and respectful tenant will almost certainly be a good communicator, which is key to the tenant-landlord relationship. Additionally, you’ll want to be sure your tenant is being honest with you about their employment and income. A respectful tenant will pay rent on time, follow the stipulations of the lease, and will treat your property as if it were their own. Of course, you can’t run an “honesty and respect” test the same way you can look into a rental history or financial situation. However, this is information you may be able to glean from speaking to references they provide to you.

If you’re looking to rent your property out and aren’t sure how to find reliable tenants, AMG Property Management can help you. We will work with both you and your tenant to ensure the best possible rental agreement. Give us a call today at 317-252-5830 to get started!

What Makes a Good Property Manager?

A female property manager holds keys for a tenant's new apartment

If you’re a relatively new landlord who owns more than one home or rental unit, you may not have much experience handling the type of issues that are likely to pop up in those locations. This is why so many landlords hire a property manager or management company to take care of those issues for them.

But without the experience of having hired one before, it’s difficult to know what to traits to look for in a good property manager. Here are just a few qualities any good property manager should have:


It’s important for a property manager to stay cool in all kinds of stressful situations. They’ll have to deal with angry tenants who are demanding something, tenants who don’t pay rent or cause some sort of other issue and contractors who may be difficult to deal with as well. They’ll have to diffuse those situations to solve those problems rather than make them worse.


There’s no substitute for experience. If you’re new to the landlord business, it’s wise to bring on a property manager who isn’t. Look for someone who’s managed a good number of properties over a long time period. This way you can hire someone who knows everything you don’t. They can help you understand how to work with contractors, the ins and outs of local and state real estate law and generally how to operate.

A Good Communicator

Being able to communicate effectively and clearly is a must for any property manager. They need to be able to explain themselves clearly and concisely to you, the residents and anyone else working on your property. Good communication can help eliminate confusion, which can help avoid future issues.


Property management is not your typical 9-5 and it certainly isn’t a job where your day is neatly planned out without interruption. Things can get hectic in a hurry. A contractor may not show up to fix an issue for a tenant. Someone who’s reliably paid rent for years might suddenly stop. A major issue may pop up late at night or very early in the morning. A good property manager has to have the ability to adapt quickly to solve any problem.

Finding the right person to manage your property can be hard. Luckily, AMG Property Management is here to handle all your needs in the greater Indianapolis area. No matter how big or small your portfolio is, we can help you succeed as a property renter.

To find out more about our full range of property management services, call us today at 317-252-5830!

What You Need to Know About Credit Scores Before You Rent

A person looks at their credit score on their phone

The rental process can be stressful for tenants and landlords alike. There are a lot of factors that go into choosing the right apartment and, for landlords, choosing the right tenants.

One important thing you may be overlooking as a potential tenant is credit score. Many landlords like to see a credit score of at least 600 or greater. Some may have even higher standards. Here’s what you need to know:

What is a Credit Score?

A credit score is created by a formula that predicts how likely you are to pay back a loan on time. There are several factors that go into this determination, including your current debt, bill-paying history, types of loans you’ve taken out and more. Paying off a lot of debt – such as credit cards, car loans etc. – mostly on time will ensure that you have a high credit score.

Why Does it Matter to a landlord?

If you’re a first-time renter, it may be difficult for a landlord to determine if you’re going to be a reliable tenant. There are no previous landlords to call or references to check. Your credit score allows them to see how responsible you are when it comes to bill paying. If you’re often late with credit card or student loan payments, a landlord may see you as unlikely to pay rent on time.

What You Can Do About it

The first thing to do is find out what your credit score is, which you can do for free online. Some banks also offer credit monitoring, where you’re notified whenever your score changes. If your score is low, find out why that is. The most important factor is paying bills on time. It’s wise to pay your credit card bill in its entirety, but if you can’t do so you should ensure that your outstanding balance is under 30% of your credit limit.

If your credit score is in good shape and you’re looking for a place to rent, contact AMG Property Management. We’ll help you find the perfect rental in the Indianapolis area!